Toastmaster Janet Krenn led the workshop, aimed to help everyone improve their delegation skills and team success. We learned about the importance of communication and letting go in delegation.
Here are some of the key take aways from last night:
- To delegate effectively, you need to transfer (1) a clearly explained task, (2) the responsibility for the task, and (3) the authority to use resources available and make decisions necessary to complete it.
- Don't just delegate any task. Be thoughtful about whether something is worth delegating. If you can answer yes to any of the following questions, a task may be ripe for delegation:
- Will the task help develop skills or utilize strengths in a team member?
- Does another team member have the time to complete this task?
- Is getting a result more important to me than having the process done my way?
- Is this task on-going and routine so that I'll only have to explain the task once, but then I could rely on that team member to handle it every time?
- Asking team members, "Do you understand?" isn't enough to ensure they really do understand the task they've been assigned. Instead, try to ask questions that require more than a yes/no answer to get your team member to demonstrate to you that they really do understand the task.
Thanks to everyone who came out last night to help make this 5th Thursday special event a success!